To make use of the guarantee, keep the invoice of the goods.
The manufacturer's conventional warranty is applied to all products sold, while the 24-month warranty for lack of conformity is always applied to all products sold in accordance with the provisions of Legislative Decree 24/2002.
The manufacturer's conventional warranty is provided in the manner illustrated in the documentation inside the product packaging.
To enforce the guarantee, it will be sufficient to present the purchase invoice for the product received together with the goods
The Customer can ask the seller, at his choice, to repair the good or replace it, free of charge in both cases, unless the requested remedy is impossible or imposes disproportionate costs on the seller.
Furthermore, for completeness and also in order to explain to the consumer customer the various configurable hypotheses in case it is necessary to resort to the rules on the legal guarantee, you could indicate:
The consumer customer has the right to a proportional reduction in the price or the termination of the sales contract, in accordance with the provisions of art. 135 bis, paragraph 4, of the Consumer Code and, in particular, if: the seller has not carried out the repair or replacement within the terms and conditions provided for by the Consumer Code, or has refused to bring the goods into conformity; if the lack of conformity is so serious as to justify the immediate price reduction or termination of the contract; if a lack of conformity occurs despite the seller's attempt to restore the conformity of the goods; if the seller has declared (or this is clear from the circumstances) that it will not proceed to restore the conformity of the goods within a reasonable period or without inconvenience.
The warranty on electronic products (batteries, stators, regulators ...) is subject to approval, as Speedmania will have to verify together with the manufacturer that the malfunction depends on a product defect and not on incorrect use / other causes not dependent on the item . If Speedmania cannot activate the warranty, the customer will have the right to request a check at the manufacturer's premises, but in this case any resulting costs will be borne by the customer.
In fact, for the electrical parts, any defects that occur immediately after installation may be caused by malfunctioning vehicle components that transmit high voltage discharges.
The consumer customer has no right to terminate the contract if the lack of conformity is only minor.