How to exercise the right of withdrawal
In the latter case will have to sign the courier receipt with 'subject to confirmation' if the packages are outwardly and visibly damaged.
We do not accept Returns Goods before they are authorized by our. Sales Office and in any case must be reported within 14 days. from receipt of goods.
The request for return authorization must 'be sent to SPEEDMANIA by filling in the attached form to the catalog and later confirmed by SPEEDMANIA by sending the customer the same form' RETURN GOODS AUTHORIZED '.
Responsibility of SPEEDMANIA is limited to replacement or refund of the price of the item in question through a credit note.
SPEEDMANIA not responsible for damages caused to third parties and / or additional parts to the goods supplied, damages resulting from the assembly / disassembly of the same.
It is understood that you do not provide 'to any reimbursement of expenses related to labor for assembly, processing or other (technical stop, etc ...).
1)communicate his intention to withdraw from the purchase within 14 working days of receipt of goods sent to:
2) anticipate the communication by email at commerciale@SPEEDMANIA.it
Right of withdrawal example form - (art.49, comma 1, lett. h)
(please fill out this form and send it to exercise your right of withdrawal)
TO: SPEEDMANIA di MASSIMO SANTANGELO
Via Anna Maria Enriques Agnoletti 4/E Reggio Emilia (RE) 42124
- Hereby I’m/we’re (*) notifing the withdrawal from my/our
(*) sales agreement for the following goods / services(*)
- Orderded on (*)/ received on (*)
- Customer Name
- Customer Address
- Customers signature (if the form is notified via post / paper)
(*) Delete the part not needed. "
The customer must make timely shipment, in any event no later than 14 days, taking care to carefully pack the goods where possible by inserting it into an external case without damaging the original packaging with adhesive tape, labels etc. The product must be returned undamaged in the original packaging complete with all parts and accessories, including any guarantees, instructions, licenses, cables etc.
The shipping costs and responsibility for the goods during shipment, as required by law, shall be borne by the customer: so it is advisable to ensure the products during shipment from the carrier you choose. In the case of transport damage occurred during the return, the Supplier will inform the same to the customer within five working days of receipt of goods, allowing them to file a complaint with the carrier used for shipping. The damaged goods will be available for the return and the withdrawal request will be canceled at the same time.
Upon arrival at the warehouse, the product will be inspected for any damages not caused by transport. If the package and / or original packaging are damaged, the Supplier will deduct from the refund due to a percentage towards the cost of restoration.
It's important that the good is not returned:
· Incomplete, missing parts, accessories and components including instruction manuals, licenses, guarantees ecc.
The Customer can ask the seller, at his choice, to repair the good or replace it, free of charge in both cases, unless the requested remedy is impossible or imposes disproportionate costs on the seller.
Furthermore, for completeness and also in order to explain to the consumer customer the various configurable hypotheses in case it is necessary to resort to the rules on the legal guarantee, you could indicate:
The consumer customer has the right to a proportional reduction in the price or the termination of the sales contract, in accordance with the provisions of art. 135 bis, paragraph 4, of the Consumer Code and, in particular, if: the seller has not carried out the repair or replacement within the terms and conditions provided for by the Consumer Code, or has refused to bring the goods into conformity; if the lack of conformity is so serious as to justify the immediate price reduction or termination of the contract; if a lack of conformity occurs despite the seller's attempt to restore the conformity of the goods; if the seller has declared (or this is clear from the circumstances) that he will not proceed to restore the conformity of the goods within a reasonable period or without inconvenience.
The consumer customer has no right to terminate the contract if the lack of conformity is only minor.